What is Locate911?

Locate911, and its sister product LENS, are network appliances designed to enable companies more easily to comply with local E911 regulations. LENS works by alerting on-site personnel that a 911 call has been made, along with where the call was placed. This enables local first responders to respond to the scene of an emergency, and then to assist public safety officials when they arrive, saving time and perhaps lives in the process.

Locate911 adds to LENS by solving the problem of finding VoIP phones that can potentially move around the enterprise network without administrative involvement. When a VoIP phone makes a 911 call, there is no guarantee that the address information sent to Public Safety bears any resemblences to the phone's actual location. Locate911 tracks these VoIP phones as they move around, updating its internal database with the phone's actual location. This location can then be reported back to the PBX so that it can take appropriate action when routing the 911 call.

LENS is currently available for Nortel's CS 1000 line of PBXes, with other PBX support coming. Locate911 is available in a variety of configurations, including specific releases for Nortel CS 1000 and other PBXes. See www.locate911.com for more information.

From time to time, I will post information about upcoming product releases, technical information, bug fixes, patches, and other product-related issues.